XC Ski Store - Shipping Policy
XCSkiStore.com ships via USPS and UPS throughout the United States as well as Canada. Shipping charges are calculated at the time of checkout based on the shipping method selected as well as the items in your shopping cart. To determine the shipping costs or to compare prices add the items to the cart and proceed to checkout. When you add you shipping address and select the desired method the cost will be determined. If you have a coupon for shipping don't forget to add it then!
Our shipments are sent out as quickly as possible, and if possible the same day, depending upon what time the order comes in. Larger ski orders may take a few days to get out of our store depending on the specialized ski work required.
*Business Days (M-F). International order please call us: 1-877-924-0498.
There may be an additional charge for all oversize packages - see below.
Special Order Items
Some items marked "Special Order" may not be stocked at this time and will be indicated as you purchase the item. We are an authorized dealer of all the items we carry, and these items may be shipped by the manufacturer. Special Order items may not be returnable/exchangeable.
International Shipping and Alaska/Hawaii
Shipping to Alaska, Hawaii, Canada and Internationally is generally available. Recipient is responsible for all brokerage fees, duties, taxes and fees for international shipments. We cannot ship items as "gifts". For International shipments, we generally use US Postal Service Priority Mail. We do not ship US International Mail. Our web site provides detailed shipping rate quotes for all available shipping options, including international shipments. If you create an account with your address, you can get shipping quotes as you place items in the shopping cart. You can also get a complete rate quote by beginning the checkout process. You can also visit USPS.com to get a rate quote and shipping time estimate.
Some items are subject to an oversize freight charge. Any oversize charges will be added to the regular shipping charge at check-out. They include but are not limited to:
Skis, Ski Pulks, Swix Wax Tables: $20 for first pair, $8/pair additional purchase.
Poles: $10 for first pair, $3/pair additional purchase.
Oversized items and items that do not come from the manufacturer in a shippable container will require special packaging to ensure that you receive them in good condition. In efforts to keep our product pricing as low as possible for you, a small fee has been added to cover the additional packaging costs that are necessary to prevent products from being damaged while in transit.
Packaging & Minimizing Our Impact on the Environment
In order to reduce our impacts on the environment we attempt to minimize the use of new packaging. We recycle boxes and packing materials, which also reduces your costs. Thus you may receive your package in a cardboard box previously used, but in good, clean condition.